Randall's Refrigeration

Dear Sir/Madame,

My name is Ronald Sean Browne, and on Monday 9^th May, 2005, I had an appointment at 3:00pm to have my central air unit serviced. I explained the problem of my unit running constantly, even when in the off state at the thermostat. I have to say that I was VERY pleased with the service I received.

The technician dispatched to the job was Danny V. Danny was very nice, very professional, and can I say enough, very thorough. Like myself, Danny takes pride in what he does best. He checked out the thermostat, which I installed after I had discovered the problem. He found that everything was ok with that. He looked at the unit and pretty much took care of a couple of things, leak-wise and so. Then he went out to look at the main unit, charged it up and so.

I am very appreciative for Danny, and for persons like him. I think that he is an amazing asset to your company. Thank you so much for Danny providing such awesome service. I think more companies should follow suit in providing the exceptional level of customer service that Randall’s Refrigeration provides.

If you have any questions or need further information, please feel free to contact me.

Sincerely,

Ronald Sean Browne